Pre-screening Interview for Staffing Candidates

Understand registrants’ current situation and preferences to improve matching accuracy and reduce interview effort

Background and Challenges

When conducting interviews to understand registrants’ current situation, the number of target individuals is large, making it difficult or very costly to cover everyone

The call center is calling many registrants, but since calls are made during business hours, registrants are also at work and cannot answer, preventing the interviews from taking place

AS-IS (Conventional)

・High time cost

・Inconsistent record granularity

・Time-consuming and unable to cover everyone

TO-BE (After Implementation)

・Completed through asynchronous interviews

・Automatic structuring of skill history

・Accelerated matching with instant tagging

Operational Flow

1. Send emails to the target individuals

2. Provide detailed responses asynchronously

3. AI generates tags and a skill matrix

4. Share in real time with sales representatives

Information Collected

・Understanding client-site challenges

・Detailed preference conditions

・Summary cards for recommendations

Implementation Benefits (KPI)

・Interview time required: Significantly reduced

・Recommendation speed: Significantly improved

・Mismatch rate: Reduced